Communication | Intercultural Communication | Conflict Management

Have you ever experienced a conversation in which two dialogue partners have exchanged the same content several times and still did not understand each other? (A common solution is to speak louder). On the other hand, we sometimes experience interactions that are effortless despite the most difficult content. This is due to the fact that the relationship level - the wire, so to speak - is well installed. Assuming that this does not happen by chance, there is a disillusioning consequence: All expertise and years of experience are useless if the wire has not been established beforehand. The broad rule is: First contact - then information! The "what" of communication is thus dominated by the "how".
According to the findings of neuronal research, our unconscious has much more influence than our mind, which is in need of control, may wish. This explains the research results, according to which less than 10% of communication is verbal and more than 90% is non-verbal. If you want to reach your respondent effectively, you have to involve the whole person.
We activate the "body language" of teams and organizations. In the seminar room and, if desired, in outdoor meetings we teach & train pragmatic models with application guarantee both in private and in professional life. This is how communication is conveyed - ingeniously simple and simply ingenious.

Culture is a mental programming with patterns of thinking, feeling and potential action inside a person. It is shaped by living conditions, religion, politics, worldview, etc. In the contact among different cultures, worlds collide naturally. Due to increasing globalization, intercultural communication is becoming more and more important to the economy and crucial for business success. Dealing with different cultures in business contacts, expansions, fusions or in intercultural teams appears to be a challenge for many organizations. We are not talking about the "technical barrier language". Here there are apps and tutorials that provide a quick solution. How do I establish the same wavelength in communication with my counterpart? Well-intentioned interventions clash with different world views. Proven humor becomes a fiasco. The goals and values of a parent company are not understood by the foreign subsidiary and turn out to be an unexpected challenge. No matter what the reason: Resistance from the other side causes constructive cooperation to be blocked.
Would you like to prevent such conflicts? Or do you urgently need support in solving an intercultural "entanglement"? We support you in adapting to your partner optimally.

A good perception of conflict is a premise for conflict resolution and helps you to find effective solutions for tense situations. This does not guarantee that you will solve every conflict in the future, but the chances of doing so increase and this in turn helps your company's success.
Whether and with how much effort and commitment conflicts have to be worked on, managed or solved depends on many factors. It is very important to recognize whether the conflict is factual or already emotional. Thus, the question at the beginning is how far the conflict has already progressed. A conflict in its early phase has usually not yet escalated. Here it might be easier to soften the "fronts" - it will also be less dramatic. If the positions already carry emotional conflict potential, it is necessary to proceed with particular sensitivity, speed and emphasis. A pragmatic conflict analysis helps and shows possible solutions. *Whether it is a conflict involving relationships, communication, roles, power, facts or values: we can help you find "elastic twigs". Practice building up a trusting relationship in difficult situations and clarifying the situation *Learn how to convince in a conversation and create consensus through goal-oriented conversation techniques. Turn your conflict into an opportunity.